GymPact and Check In Issues

I was very excited about using the GymPact app to get myself into the gym by hitting me where it hurts: my pocketbook. GymPact charges you for not keeping your “pact” to hit the gym, but it also pays you if you do keep the “pact.” But I soon discovered that the app has its own issues, mostly with checking in and where the location of your gym is. So as of right now, I cannot recommend using GymPact to get you into the gym because you may not even get to the gym, according to the app.

My issues started when I did my first workout. I downloaded the app onto my iPhone, I checked in, and I proceeded to work out. At some time during my workout the app had said that I had left the gym. Now I knew that I didn’t leave the gym, but the app said I did. So, I figured the app just couldn’t see the GPS satellite or something like that, so I moved closer to window and let it acquire a GPS signal. A few minutes later it said my workout had been cancelled because I had left the gym and not to disable location services otherwise it will cancel it automatically for you. I chalked it up to a glitch in the app until I got an e-mail saying that my pact had three more days left in it. Now I knew for a fact that I was not going to be able to get to the gym three more times within the next three days and if the app was not going to report my location correctly, I needed to make sure it THOUGHT I was there (I wasn’t cheating, I just couldn’t get the app to recognize that I hadn’t left the gym).

So I sent a support e-mail to GymPact detailing my situation, and I have not heard back from them. I have submitted several bugs via the app to the developer of the GymPact app and I have not heard from him either. (Geek note: the server side of the GymPact app is Rails-based; the error messages give it away.)

After fiddling around more with the app I determined that my gym’s location on the map is incorrect. I drove around the parking lot of the gym to see if I could determine the location where the app thinks my gym is. It turns out the app thinks my gym is at a bar in the same parking lot as the gym. Once I parked next to the bar and checked in, then checked out after 30 minutes, the app said I had finished a workout. (Another thing that GymPact doesn’t tell you before you sign up is that workouts must be at least 30 min. to be counted.)

As of right now, the only way I can fairly participate in the GymPact “pact” is to leave my phone in my car while it is parked at a bar instead of a gym and check in there. I don’t like the idea of leaving my phone in the car while I am in the gym when I should be taking all valuables with me in case a criminal breaks into my car.

Whereas before I had recommended GymPact as a great way to keep yourself going to the gym, right now I cannot recommend it because of the issues with checking into the gym. Until they fix these issues, it will be very difficult for anyone who’s gym’s location in the app is incorrect to actually check into a gym and get credit for the workout. People are going to be paying a lot of money regardless of whether or not they make it to the gym using this app. I do not believe this is what the GymPact developers intended when they created this app and the website.

Save your money and save your credit card until they get these issues fixed. It’s a great concept, but it needs more work.

Leave a Reply